WATCHMAN WATCHMAN Suite Terms of Use
Effective date: October 21, 2026
Last updated: October 30, 2026
WATCHMAN Suite LLC, a North Carolina limited liability company ("we", "us"). Contact: [email protected]
These Terms of Use cover your use of watchmansuite.com and our other websites, your purchase of WATCHMAN Suite licenses, and the online features we provide. Using the WATCHMAN Suite program itself is covered by the End User License Agreement (EULA). How we handle information is covered by the Privacy Policy. Refunds are covered by the Refund Policy. Those three documents are part of these Terms. If these Terms and the EULA disagree about the program, the EULA controls.
By using our websites or buying a license, you agree to these Terms. If you do not agree, do not use the websites or buy a license.
1. Who may buy
You must be at least 18 years old and able to enter a binding contract. If you buy for an organization, you confirm you are allowed to accept these Terms for it.
We sell licenses to customers in the United States only, because WATCHMAN Suite's map data covers the United States. If we find that an order came from outside the United States, we may cancel it, refund it and turn off its license key. Refunds otherwise follow our Refund Policy, including its 15-day limit.
2. What you are buying
A WATCHMAN Suite license gives you the right to install and use the program as described in the EULA, on up to the number of computers stated with your license. The program and its data are licensed, not sold. Your license key is personal to you; do not share, sell or publish it.
3. Prices, payment and taxes
- Prices are shown in US dollars on our website at the time of purchase.
- Online purchases are processed by our payment partner, Stripe, which acts as the seller of record. Stripe collects your payment and any sales tax or VAT that applies, and its own terms apply to the payment.
- In-person purchases (for example at shows and events) are sold by WATCHMAN Suite LLC directly. We collect any sales tax that applies.
- We may change prices at any time. A price change does not affect a purchase already completed.
4. Free trial
We may offer a free trial, one per customer or computer. A trial ends automatically, nothing is charged for it, and no payment details are needed to start one. We may change or end the trial offer at any time.
5. Refunds
Refunds follow the Refund Policy: a 15-day money-back guarantee - a full refund within 15 days of purchase, for any reason.
6. Updates
Program updates and map data updates are currently included with your license at no extra charge. We reserve the right to charge a low, reasonable fee for future updates. If we do, we will announce it in advance, and updates you have already received remain yours to use under the EULA. We are not required to provide any particular update or to keep any feature or data layer available.
7. Online features
Some features use the internet: license activation and checks, data and program updates, live feeds (for example weather alerts, flights, river levels, drought maps and the FEMA Daily Operations Briefing) and links to outside websites. These depend on outside sources we do not control. They may be late, incomplete, changed or unavailable at any time. Their absence is not a defect in the program, and the offline parts of WATCHMAN keep working without them.
8. Information is not advice and not for emergencies
WATCHMAN shows public information from government agencies and other sources, as those sources publish it. It may be out of date, incomplete or wrong. It is not legal, medical, safety, financial or professional advice. Never rely on WATCHMAN in place of 911, emergency officials, official warnings or your own judgment. Registry, crime and similar records may describe people who have moved or whose status has changed; they must not be used to harass anyone or to make decisions about employment, housing, credit or insurance.
9. Acceptable use
You agree not to use our websites, program or data to break the law, to harass, threaten or stalk anyone, to discriminate, to interfere with our systems, to get around license checks, or to copy, resell or republish our data or software except as the EULA allows. More detail is in the EULA.
10. Your account and license key
Keep your license key and any account details private. Tell us right away at [email protected] if you think someone else is using them. We may disable a key that is shared, sold, published or used in breach of these Terms or the EULA.
11. Our content and trademarks
Our websites, the WATCHMAN Suite program, its design, text and our names and logos belong to WATCHMAN Suite LLC or its licensors. Public data in the program keeps its own sources and licenses, which are credited in the program. You may not use our names or logos without our written permission.
12. Links to other websites
Our websites and program link to outside websites (for example agency pages and official registries). We do not control them and are not responsible for their content or practices.
13. Disclaimer
Our websites, online features and data are provided "as is" and "as available", without warranties of any kind, to the extent the law allows. The program's own warranty terms are in the EULA.
14. Limitation of liability
To the extent the law allows, WATCHMAN Suite LLC is not liable for indirect, incidental, special or consequential damages, or for lost data or profits, arising from our websites, online features or purchases. Our total liability for any claim about a purchase is limited to the amount you paid for that license.
15. Changes to these Terms
We may update these Terms. The date at the top shows the latest version. Changes apply from that date; the version in effect when you bought governs that purchase.
16. Governing law
These Terms are governed by the laws of North Carolina, without regard to conflict-of-law rules. Disputes will be handled in the state or federal courts serving Ashe County, North Carolina, unless the law requires otherwise.
17. Contact
WATCHMAN Suite LLC ยท [email protected]